Selecting and hiring new staff for your coffee shop may seem daunting – and with good reason. These are the people who will represent your business, serve your customers, dictate the success of your venue and will end up being the people who you spend more time with than your friends and family. There is a lot to consider.
However, don’t be fooled or disheartened. Picking the new members of your team is an incredibly exciting opportunity!
It’s the chance for you to build an excellent team around you to help drive your business forward. It’s an excellent chance to make some important decisions that could really pay off in the long run! With this in mind, it’s hard to know where to start and how to go about it – we all want to find the best people for our business after all.
So here are our top tips to help you find, select and hire the best candidates for your coffee shop or venue.
Finding Candidates
The first step is to find candidates. There will be plenty of people looking for jobs just like the one you’re hiring for, so you need to let them know. How you go about this is up to you and will depend on how quickly you want to find someone. Some of the most effective ways to find new candidates are:

JOB SITES
There are countless job sites with thousands of visitors everyday. Some of the larger sites will be more generalised whereas others will have a focus on hospitality specifically. Some of these sites will charge for you to advertise the role, so keep your budget in mind when selecting which site you choose to use. You’ll attract a large pool of candidates through this method, so be sure to review submissions carefully.

SOCIAL MEDIA
Depending on your coffee shop, you may already have a profile on a social media site (if you haven’t already, you should). This page will likely have loyal followers who like or are regular customers of your business so why not see if any of them want to work for you? A simple post or two advertising the position is a great way to advertise the position.

IN HOUSE
It never hurts to look closer to home. You could put up flyers in your coffee shop or near the store. Another trick is to ask your colleagues for referrals. This is a good idea because you will have the advice of someone you trust (we hope you can trust your staff) and you have a chance to prescreen the candidate through word of mouth. Depending on the position, you can always consider recruiting internally for promotions.
Selecting and Hiring Candidates